Privacy Policy

This Privacy Policy describes how Bold Thinkers Group LLC ("Bold Thinkers Group," "we," "us," or "our") collects, uses, and shares your personal information when you visit our website at boldthinkersgroup.com (the "Site") or use any of our related services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Table of Contents

1. Information We Collect
2. How We Use Your Information
3. How We Share Your Information
4. Cookies and Tracking Technologies
5. Third-Party Services
6. Data Retention
7. Data Security
8. Your Privacy Rights
9. California Residents
10. Children's Privacy
11. International Data Transfers
12. Changes to This Privacy Policy
13. Contact Us

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request information about our services
• Schedule a consultation or book a demo through our website
• Subscribe to our newsletter or marketing communications
• Communicate with us via email, phone, or other channels
• Engage with us on social media platforms
• Submit a request for proposal (RFP) or project inquiry

This information may include:

• Name (first and last)
• Email address
• Phone number
• Company or organization name
• Job title or role
• Mailing address
• Project details and service requirements
• Any other information you choose to provide

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and usage, including:

• Device Information: Browser type and version, operating system, device type, screen resolution, and unique device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths
• Location Data: Approximate geographic location based on IP address
• Log Data: IP address, access times, date stamps, and server log information

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver our marketing, communications, web design, crisis communications, public relations, and other professional services
• Communication: To respond to your inquiries, send project updates, and provide customer support
• Marketing: To send newsletters, promotional materials, and information about our services (with your consent where required by law)
• Analytics: To analyze website traffic, user behavior, and engagement to improve our Site and Services
• Personalization: To tailor content and recommendations to your interests and preferences
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats
• Business Operations: To manage our business relationships, process payments, and maintain records

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us in operating our business, such as web hosting providers, email service providers, analytics platforms, and payment processors
• Business Partners: When necessary to deliver services you have requested, we may share relevant information with our partner agencies or contractors working on your project
• Legal Requirements: We may disclose information if required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: We may share your information for any other purpose with your express consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our Site. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

The types of cookies we use include:

• Essential Cookies: Required for basic website functionality and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
• Functional Cookies: Remember your preferences and settings to enhance your experience

5. Third-Party Services

Our Site may integrate with or contain links to third-party services, including:

• Google Analytics and Google Ads for website analytics and advertising
• Meta (Facebook/Instagram) for social media advertising and analytics
• LinkedIn for professional networking and advertising
• HubSpot or similar CRM platforms for marketing automation
• Calendly or similar tools for appointment scheduling
• Payment processors for billing and invoicing

These third-party services have their own privacy policies governing how they collect and use your information. We encourage you to review their privacy policies before providing them with your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it.

For marketing contacts, we retain your information until you unsubscribe or request deletion. For client project data, we retain records for a minimum of three (3) years following the completion of a project to comply with legal and contractual obligations.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure server infrastructure, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request that we correct any inaccurate or incomplete personal information
• Right to Deletion: Request that we delete your personal information, subject to certain exceptions
• Right to Opt-Out: Opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format
• Right to Restrict Processing: Request that we limit how we use your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

9. California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information, including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt out of the sale or sharing of your personal information
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit use and disclosure of sensitive personal information

We do not sell personal information as defined under the CCPA/CPRA. To make a request under California law, please contact us at [email protected].

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 18, please contact us immediately.

11. International Data Transfers

Our Services are operated in the United States. If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States where our servers are located. By using our Services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our Site with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:

• Email: [email protected]
• Phone: +1 855-510-0535
• Mailing Address: Bold Thinkers Group LLC, 610 E Zack St, Suite 110-2323, Tampa, FL 33602