PIO & Crisis Communications Training
In-person agency and corporate training from instructors who have deployed to 80+ major incidents. Plus online courses and community through PIO.Training.
Published January 15, 2025 · Updated February 20, 2026
“This platform has been a game-changer for my professional development as a PIO.”
— Ashley McDonald, MPIO, Director of Communications
Unprepared Spokespeople
Your team freezes under media pressure because they have never practiced with live cameras and hostile questions.
No Crisis Playbook
When incidents escalate, your organization scrambles for messaging instead of executing a pre-built response plan.
Siloed Communications
Your PIO, PR, and executive teams operate independently — creating inconsistent messaging that erodes public trust.
Outdated Training Materials
Generic online courses cannot replicate the pressure of a real crisis. Your team needs scenario-based, practitioner-led instruction.
Proven Results
Our track record speaks for itself with measurable outcomes and client success stories.
PIO Training - Frequently Asked Questions
Expert answers about in-person and online PIO training, FEMA certification, corporate programs, and how to get started.
What is covered in the PIO.Training curriculum?
PIO.Training covers four integrated tracks: PIO Certification (FEMA-compliant training with advanced techniques), Brand Engineering (crisis-…
What are the benefits of joining PIO.Training?
PIO.Training members get access to expert-led training from FEMA Master PIO certified instructors, 50+ crisis communication templates, the I…
What are the requirements to become a certified PIO?
Basic PIO certification requires completion of FEMA IS-29 (Basic PIO) and G-290 (Advanced PIO) courses, plus practical experience. PIO.Train…
What does in-person PIO training from Bold Thinkers Group include?
Bold Thinkers Group delivers hands-on, in-person PIO and crisis communications training for agencies and corporations. Sessions include spok…
What is the difference between online and in-person PIO training?
Bold Thinkers Group offers both formats to serve different needs. In-person training (delivered directly by BTG) includes hands-on tabletop…
Do you offer PIO training for corporate communications teams?
Yes. Bold Thinkers Group delivers customized in-person training for corporate communications teams, covering crisis messaging, spokesperson…
What are the four phases of emergency management?
The four phases of emergency management are: Mitigation (reducing risks and vulnerabilities), Preparedness (planning and training for potent…
What does a PIO do during an emergency?
During emergencies, PIOs coordinate all external communications, manage media relations, provide regular public updates, ensure message cons…
FAQ Summary
This FAQ section covers common questions about the services offered by Bold Thinkers Group, including crisis communications consulting, AI search optimization, web design, paid advertising, brand engineering, and professional development opportunities.
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